These days, everyone’s talking about AI, maybe even a bit too much. But imagine this – in the distant year of 2022, hardly anyone knew what it really was. My task was to solve that gap and find ways to integrate this emerging technology seamlessly into the product as Brainly began its shift toward becoming an AI-first company.
years/
2022-24
responsibilities/
Leading UI and UX design of the AI integrations, as well as pure visual and motion design.
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the problem/
putting a square peg into a square'ish hole
Even in its early days (circa 2022), AI posed a major threat to Brainly’s core value proposition — providing quick answers to school and college homework. Sometimes, it's best to just fight fire with fire. Brainly's product strategy gradually shifted toward integrating AI into an existing and well-functioning product. Despite being an edtech platform, a seemingly natural fit for gen-AI, the transition still came with plenty of unknowns and challenges.

the process/
a technical, strategic, and creative challenge
At the time, Brainly only supported a (pretty basic by today’s standards) Math Solver feature, now the AI integrations would be far more broad and appear throughout web and mobile platforms. The challenges were multifaceted: from tackling complex technical implementation and defining monetization models, to simply just communicating the tech without confusing users.
1
understanding context(s)/
I'd consider this an absolute must in any design process but it was particularly important for this initative. There were several different contexts to comprehend before even tackling anything UX, like strategic reasons or technical limitations.
2
scoping and strategizing/
AI-integration is particularly demanding on a technical level. Could we do things we only dreamed of before? Technically, yes. But technically technically, there were a lot of strings attached to consider. All ideas needed to be closely analyzed through the lens of impact and effort.
3
designing and refining/
As AI was a novel tech at the time, there were simply a lot of unknowns before the actual implementation started. In practice, most design concepts had to be perfected and adjusted well into their development.





the results/
iterations snowballing into a full pivot
Continuous work on the product’s key growth areas led to outstanding improvements across all major performance metrics, simultaneously improving the visuals and without relying on cheap monetization tricks. Larger projects I led helped unify previously disjointed, clunky parts of the product. My growth efforts often overlapped with other initiatives, contributing to better overall UX, enhancements to the design system (PENCIL), and various technical improvements.






that's not all/
…what was left out of this case study?
I keep the case studies relatively simple so they don't take a lot of time to go through (to varying degrees of success). This means this page only describes a tiny sliver of the work I did throughout my 4+ year tenure at Brainly (no, seriously, the documentation I have is tens of gigabytes large). In particular, the parts that were either omitted or barely touched on include:
🏃 animations – there were many many more animations I did for Brainly, besides one shown here. It'd be impossible to show them all, given that your computer would probably explode if I tried to.
🧩 design systems – I was very active in helping the design system team improve Brainly's design system Pencil. I worked on everything, from individual components to revamping the entire icon set from scratch.
🚀 growth design – integrating AI into Brainly was inseparable from growth design. After all, what good can a feature be, if no one uses it? The entire initiative included a lot of iterative improvements and experiments. For more on this, check out the case study on Brainly Growth Experiments.
📏 ui design craft – this case study fails to capture the massive amounts of work done to deliver solutions that were also sound on a technical level. For a case study more focused on the "craft" part of my design experience, check out the Complete Redesign of NordPass.
🤝 teamwork and stakeholder management – I touched on this a tiny little bit, but it's really difficult (and probably illegal?) to showcase this pretty critical part of the design process. The initiative was really high-stakes, and therefore I synced with stakeholders on the regular.
If you're interested in those, let's talk!
next project/
NordPass is a password manager designed to make online security simple. My work there didn't have one specific product focus …it doesn't mean I just slacked off. It's the opposite, actually — I worked on everything: from improvements to the existing UX or small (but impactful) bug fixes, to major feature releases. A lot of this work is 'invisible', as NordPass is a technically complex cybersecurity solution where even the simplest of modals or alerts often require careful consideration.
years/
2024-25
responsibilities/
Leading a 0→1 design process of NordPass most significant feature releases. The process varied from project to project.
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